Exit From The Retail Electricity Market
To our valued customers,
UGS Energy entered the Open Electricity Market with the key objective of helping you enjoy the benefits from an open and competitive market. However, recent market conditions have made it challenging for us to sustain our business.
Thus, we regret to inform that we will be exiting the market with effect from 27 October 2021.
We are working with the Energy Market Authority and SP Group to ensure a smooth transfer of your account to SP Group. We wish to assure you that there will be no disruption to your electricity supply. As a token of our appreciation for your support, we will be offering you an ex-gratia payment. We will be getting in touch with you via email on the details by 30 November 2021.
May we take this opportunity to thank you for your support and it has been our pleasure serving you.